Terms & Conditions
Welcome to Avenue De Scents. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions. Please read them carefully.
1. General
These Terms & Conditions apply to all purchases made through our website or official platforms.
Avenue De Scents reserves the right to update or change these terms at any time without prior notice.
Continued use of our website means you accept any revised terms.
2. Products & Pricing
We aim to provide accurate product descriptions, images, and details.
Prices may change at any time without notice.
Discounts, promotions, and offers may have specific conditions or expiry dates.
All products are subject to availability.
3. Orders & Payment
By placing an order, you confirm that all information provided (name, address, phone number, etc.) is accurate.
We reserve the right to cancel any order due to incorrect information or suspicious activity.
We accept Cash on Delivery (COD) and online payments (if available).
If online payment fails, the order may be cancelled automatically.
4. Shipping & Delivery
Orders are processed and shipped within the stated timeline.
Delivery time may vary based on location, courier delays, or holidays.
If a customer refuses or does not accept the parcel, future orders may require advance payment.
Delivery charges are non-refundable.
5. Returns, Exchanges & Refunds
Due to hygiene and fragrance sensitivity, perfumes are not returnable once opened.
Only unused, sealed products may be eligible for exchange (within allowed days).
If you receive a wrong or damaged product, please contact us immediately with proof (images/video).
Refunds (if applicable) follow our official Refund Policy.
6. User Responsibilities
By using our website, you agree:
Not to misuse or damage the website.
Not to copy or use our images, designs, or content without permission.
Not to provide false information during order placement.
Any misuse may result in cancellation or account restriction.
7. Intellectual Property
All content, images, designs, logo, product names, and descriptions belong to Avenue De Scents.
Copying, downloading, or using our content without written permission is strictly prohibited.
8. Limitation of Liability
Avenue De Scents is not responsible for:
Delays caused by courier services
Misuse of products by customers
Allergic reactions (patch test recommended)
Incorrect address provided by the customer
9. Contact Information
For complaints, concerns, or support, contact us:
Avenue De Scents – Pakistan
Email: support@avenuedescents.com
Phone: 0336-2062638
Website: www.avenuedescents.com